How reliable is your background screening company? Care.com, a company that prides itself on connecting families with caregivers, recently settled a lawsuit in which they agreed to pay $480,000 to consumers and the state of Massachusetts. The reason? Background checks. The company offered two different types of background screenings for their caregivers. The screenings were provided by a third-party vendor; and, families had the option between a “Preferred” or “Preferred+”.